How Do Reviews Work?

Once you have placed an order, you will receive an email from us with a link to review the plants you have brought.

Depending on the hedging plant, you will be asked a few questions about the quality and to briefly describe your experience in a few words. Do not forget to give the plant an overall rating using the 5-star rating system.

The link will be valid for 30 days after you have received the email.

Alternatively, feel free to leave us a review on Google!

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Harrods Outdoor
4.6
Based on 37 reviews
powered by Google
Jess Anderson
Jess Anderson
16:54 11 Sep 21
Absolutely applauded in the quality, the laurels I had ordered not only arrived late, but they were also in a terrible... state upon arrival, packaged so tightly and squashed within a pallet like sardines. This has caused much damage to the branches and not to mention the plants were diseased, with severe spotting all over. What a waste of money and have not gotten back to my colleague. Not recommended at all, sticking to my Local Nursery.read more
Dean Reynolds
Dean Reynolds
14:29 16 Aug 21
Great experience. . Harrods outdoor were very efficient, friendly and helpful. . Plants packaged and delivered in... quick time and in good condition . Competitively priced.. I would definitely use again. THANKYOU!read more
Jenny Jacobs
Jenny Jacobs
12:47 04 Aug 21
Very Happy with the plants for my hedge. Got good advice and photos before placing order. Good size and quality, only... let down was the delivery which clearly didn't take notice of the labels on the package. Left on its side by my front door so bottom plant was bent and some snapped off. The nursery can't be blamed for that so still 5*read more
Phil Harvey
Phil Harvey
10:25 28 Jun 21
Purchased 10 privet hedge pot grown plants, very healthy plants well established, super fast delivery, great customer... service. Will definitely use again. Thanksread more
Zara Norman
Zara Norman
16:18 12 Jun 21
I recently purchased some Griselinia as I’m looking to make my garden more private, and this can grow up to 10m tall!... Sophia told me that Griselinia is perfect for me as I live by the sea and it does well in windy environments, and tolerates the sea breeze well, she also said it prefers free draining soil which is what I have.I just wanted to leave a review as I felt I needed to give credit to Sophia who helped me with my purchase. I score her a 10/10 for her customer service, she was very helpful from start to finish. Thank you Sophia I will definitely be returning here for all my hedging needs!read more
Tom Brinded
Tom Brinded
20:51 18 May 21
Bought some hedging plants from Harrods. Delivery time was super quick, ordered the day before and they came the next... morning. I talked to a guy called Luke on Facebook and he was very helpful in recommending some plants that would fit in the gap in my garden. Very pleased with this company and how good the plants looked!read more
Jacqueline Porter
Jacqueline Porter
17:29 13 May 21
Amazingly swift delivery.I ordered Privet pot grown 30-50cm.Healthy plants with plenty of green on them. Plants were... well watered so they wouldn't dry up whilst being delivered. The plants were very securely packaged.I would definitely recommend this nursery for all of your hedging needs.read more
Jurgita Kivytiene
Jurgita Kivytiene
17:54 12 May 21
Placed a large order through the website and couldn’t be happier. Received them in just 5 days, plants are looking... great and customer service was outstanding! Kept me updated on delivery times and the driver called me an hour before arrival. Will definitely be back to buy more ☺️Thank you to Ugne and all of the Harrods outdoor team!read more
Feiroze Akhter
Feiroze Akhter
17:31 07 May 21
HI I Run a Landscape Gardening service in London.It is really hard to get good service these days and plants on short... notice.Sophie and Chandler are great.I had a lot of time with them and they managed to deliver on the same day they said they would.And helped me every step of the way.Thank you, guys.They are only young and they seem to be focused on customer service.Not like dealing with a big conglomerate at all except the agreeable prices.Makes it easy for me to sell my jobs.Thank youI highly Recommend them.read more
Kieran Sawyer
Kieran Sawyer
15:01 28 Apr 21
Thought the garden was looking a bit bland so decided to spice it up, found Harrods outdoor and just wow. With top... quality plants and excellent service I couldn’t have asked for a better experience! Would highly recommend!read more
Brook Haines
Brook Haines
12:03 18 Apr 21
Really helpful ordered some 6-8ft privet for a hedge we were having problems with, great delivery service plants... arrived in great condition considering they have travelled across the country, very pleased great customer service and extremely helpful. Will definitely use again and also reccomendread more
Timothy Abela
Timothy Abela
10:13 08 Apr 21
We ordered 70 Cherry Laurels from Harrods outdoor, after multiple delays (which we had to ring and find out ourselves)... the plants finally arrived a week late. Then to our shock the plants themselves were a disgrace and nothing like the images on their website. All 70 plants crushed into one pallet. The root netted ones had litrally no soil in them just bare root. Some didn't even come in nets!. About 50% had eaten leaves from some sort of pest and arrived dry as a bone. Rang to complain and never heard back. Awful service, awful plants.read more
Liz Getman
Liz Getman
16:53 02 Apr 21
Excellent service and communication, great flexibility. Plants are of excellent quality, am very pleased with my new... Griselinia hedge! Thank you to Sophia and her colleagues!read more
Henry Woodrow
Henry Woodrow
18:29 25 Mar 21
I needed some hedging for my driveway. Super quick delivery and lovely price!Have recommended and will use again.... Thanksread more
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