Our privacy promise at Harrods Outdoor is to aim to protect your data and only use it efficiently to improve our service to you. We want to be transparent to our customers about what data is used and how it is used, so we have listed all the details you need to know about this below, but if you do still need some questions answered contact us at contact@harrodsoutdoor.com
We promise to only use your data, such as the contact details, purchase history, payment methods you give us for the following purposes:
- Delivery
- Sending delivery messages and order updates
- Sending information about new products
- Fraud prevention
- Payments and refunds
- Customer support and service
- Staff training purposes
- Marketing
- Website improvement
- Protecting out website
We use these details to help improve your retail experience with us, by sending you emails about products you may be interested in due to your purchase history and allowing us to create more advertising that is beneficial to you. Any of this data that we no longer need will instantly be deleted. The data you give us is always optional but it will improve your customer service if you share it with us.
As part of our marketing campaign we will share offers, deals and promotions with you from across the web, including Facebook and other social medias. We also use marketing messages to improve your retail experience with us, because it will allow you to view some of our other products and services that we offer which are similar to the ones you have already liked, due to your purchase history. If you do not want to receive these messages it is vital that you do not tick the box that says ‘receive mail’ when you are entering your details. This will ensure you are not on our marketing mailing list.
We hold all data within the UK and the European union data protection and usage regulations, meaning we promise to ensure all your rights are protected when you are a customer with us. If we make any alterations to this page, all our customers will be notified on either the website or by contacting you directly. We also urge our customers to note that by using our website, you consent to the use of cookies within our cookies policy.
If you have any further questions about our use of data, please contact us directly at contact@harrodsoutdoor.com, or ring us on 01493 805012
Or if you would prefer, you can write
to us at:
Harrods Outdoor
Sandy Lane
West Somerton
Great Yarmouth
Norfolk NR30 4LT UK