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Frequently Asked Questions : Sale & Clearance

Unfortunately, sale prices and discounts are only valid for new orders placed during the promotion period and cannot be applied to previous purchases.

All sale plants are carefully inspected for health and quality before being listed. They may include overstock, end-of-season varieties, or plants that are slightly smaller than our usual offerings but are still healthy and robust for planting.

Yes, we stand behind the quality of our sale plants. Most come with a standard 14-day guarantee to ensure they arrive healthy and pest-free. However, please check specific terms and conditions here, as guarantees may vary based on the plant type and time of year.

Absolutely. With proper care, sale plants will grow just as vigorously as regular-priced plants. Any reduced price is typically due to surplus stock or minor aesthetic variations that don’t affect plant health.

Yes, sale items often have limited availability. Once they’re gone, they’re gone! We recommend acting quickly to secure your favourites.

Unfortunately, our sale prices cannot be combined with other offers or discounts. Each promotion stands alone to ensure you’re always getting the best deal available at the time of purchase.

Follow the same care guidelines as you would for any new plant—prepare the soil, water consistently, and monitor for any pests or stress signs. For specific care tips, check our planting guide.